Frequently Asked Questions

Room size alone isn't enough — ceiling height, window area, sun exposure and occupancy all affect the real cooling load. We check this before quoting rather than selling by room size alone, since an oversized unit wastes capital and an undersized one wastes electricity for the life of the equipment.

The BEE star rating reflects ISEER (energy efficiency) — a 5 star unit costs more upfront but uses less electricity per hour of cooling than a 3 star unit of the same capacity. Which one pays back faster depends on your daily usage hours; we can work through this with you at the showroom.

Yes — our Compare Products page lets you place multiple Daikin models side by side across specifications, or you can visit any of our three showrooms to see them running live.

For a 1,000 square foot office in Hyderabad, you're generally looking at somewhere between 3 and 4 tons of total cooling capacity, but this isn't a fixed number — it depends heavily on how many people work in that space, how much glass or window area lets in afternoon sun, and whether there's IT equipment generating extra heat. An open floor plan with twenty workstations and a wall of west-facing windows needs noticeably more capacity than the same square footage used as a quiet back office. We usually walk the actual site before quoting a commercial space, because a heat-load calculation done from a floor plan alone can be off by a full ton either way. Many businesses this size end up better served by two or three smaller units rather than one large system — that way, if one section needs repair, the rest of the office isn't left without cooling. It also gives you the option to run just part of the office outside peak hours, which adds up in savings over a year.

Our own in-house installation team handles it — not subcontracted fitters. The team that quotes your system is accountable for how it performs after commissioning.

A standard split AC installation is typically completed within a few hours on the same day. VRV and larger commercial projects are scheduled and staged depending on scope — timelines are confirmed during the project engineering stage.

Yes — our in-house service team offers AMC after installation, so servicing and upkeep continue with the same people who installed the system.

Warranty terms vary by model and series — our premium inverter range typically carries extended compressor warranty beyond the standard equipment warranty. Exact terms for your specific model are confirmed at quotation.

Yes, and this isn't just a formality — Daikin's full warranty coverage depends on it. Registration is usually done online or through the Daikin app shortly after installation, using your invoice and the unit's serial number. We walk customers through this at the time of installation rather than leaving it to chance, since a surprising number of warranty disputes come down to a unit that was never registered in the first place. If you've misplaced your invoice or aren't sure whether your registration went through, it's worth checking directly rather than assuming it's fine — we can help you track this down if you bought through us. This applies across the range, from a single bedroom split to a full VRV system, though the exact registration process can vary slightly by product type. We'd rather spend five minutes helping you register correctly than have you find out the hard way, months later, that a claim isn't covered.

Installation cost depends on the type of unit and how much extra work the site needs. For a standard split AC, most installations in Hyderabad run between two and four thousand rupees, and this usually covers mounting brackets, standard piping up to a set length, and basic electrical connection. If your outdoor unit needs a longer pipe run, extra copper piping, or a stand for the balcony, that adds to the cost. Cassette and ductable units cost more to install because they involve false ceiling work and coordination with your electrician or contractor. We always inspect the site first before quoting installation separately from the AC price, because two homes with the same AC model can have very different installation needs depending on wall thickness, distance to the outdoor unit location, and whether there's already a false ceiling in place. One thing we tell every customer: get the installation cost in writing along with the AC price, not as a vague add-on. That way there's no surprise on the day the technician arrives.

Before summer, without question. Hyderabad's cooling season really starts ramping up by March, and that's exactly when every AC technician in the city gets booked out. If you wait until your AC is already struggling in April or May, you're competing with hundreds of other households for the same service slots, and you'll likely be running a dirty, inefficient unit through the hottest weeks of the year. A pre-summer service — cleaning the filters, checking refrigerant levels, clearing the drain line, inspecting the outdoor unit — means your AC starts the season at full efficiency instead of straining to cool a room with a clogged filter. We usually recommend booking this in February or early March, before the rush hits. A second service after the peak summer months isn't essential for most homes, but if you've run the AC continuously for four or five months straight, a quick filter clean before you shut it down for winter isn't a bad idea either.

A split AC is one indoor unit paired with one outdoor unit, suited to a single room. A VRV system connects multiple indoor units of different types (cassette, ductable, split) to shared outdoor units, letting a whole floor or building run different zones independently from one system — the standard approach for offices, showrooms and multi-floor buildings.

GST is shown clearly and separately on every quotation — split as SGST plus CGST for in-state billing, or IGST for out-of-state billing, following standard Indian tax rules. On larger commercial projects, High Side and Low Side costs are itemised separately before tax is applied.

A straightforward multi-split or cassette setup in an office or shop usually takes two to four working days from the day materials arrive on site, assuming the electrical work and any false ceiling preparation are already done on your end. VRV systems take longer — depending on the number of indoor units and the complexity of the piping layout, a full VRV installation for a mid-size office can take one to two weeks. What actually determines the timeline more than anything else is site readiness. We've had projects delayed by a week simply because the false ceiling contractor wasn't finished, or the electrical panel wasn't ready to take the load. If you're planning a fit-out and want the AC running by a specific date, loop us in early — even before the interior work starts — so we can coordinate the AC rough-in with your other contractors instead of being the last piece slotted in at the end.

Yes, and honestly this is where AMC makes the most sense — a single office, restaurant, or retail space with five, ten, or more units running together. Instead of calling separately every time one unit acts up, a site-wide AMC covers scheduled servicing for all of them on one calendar, plus priority response if something breaks down between visits. For businesses running AC continuously through operating hours, this matters more than people expect — a unit that's ignored for a year works harder, uses more electricity, and is more likely to fail during your busiest week. We price multi-unit AMC based on the total number and type of units, not a flat rate per site, since a mix of split and cassette units needs different servicing than a straightforward split-only setup. Most commercial customers find it works out cheaper per unit than paying for individual service calls throughout the year, and there's real value in not having to think about it once it's set up.

We operate showrooms in Miyapur, Khajaguda and Beeramguda, and regularly serve nearby areas including Nizampet, Kukatpally, KPHB, Chandanagar, Patancheru, Gachibowli and Madhapur. Contact us to confirm coverage for your specific location.

We do, and for anything beyond a single split AC in a small room, we'd actually recommend it over a phone quote. A site visit lets us check the room's actual heat load — sun exposure, ceiling height, how many people typically use the space — rather than sizing based on square footage alone, which can lead to buying the wrong tonnage. For commercial and VRV projects this becomes even more important, since we need to look at the building layout, where the outdoor units can realistically be placed, and how piping would run before we can put together an accurate quote. We schedule these visits around your availability rather than fixed slots, since we know most people are working during the day. There's no pressure to buy anything after the visit — plenty of customers use it purely to understand their options and compare before deciding. What we try to avoid is quoting a tonnage over the phone that turns out wrong once the AC is actually installed, which helps nobody.

A full gas refill for a 1.5 ton Daikin split AC in Hyderabad typically costs somewhere between eighteen hundred and three thousand rupees, depending on the refrigerant type and how much gas the technician needs to charge. R-32, which most newer Daikin inverter models use, is usually cheaper to refill than older R-410A systems. But here's what we tell customers first — if your AC needs a gas refill within a year or two of installation, that's not normal. Gas doesn't get used up the way fuel does. If the level has dropped, there's a leak somewhere in the system, and refilling without finding that leak means you'll be back here again in a few months. We always check for leaks first, seal them, and only then refill to the correct pressure. This costs a bit more upfront but saves you from repeating the whole thing every cooling season. If a shop quotes you a refill without mentioning a leak check, that's worth asking about before you agree.

The most common reason, especially in Hyderabad by the time we're deep into summer, is a dirty filter restricting airflow. If the filter hasn't been cleaned in a couple of months, the unit has to work harder and still cools less effectively — this is the first thing we ask about on every service call. After that, low refrigerant from a slow leak is the next likely cause, which shows up as the AC blowing air but not getting cold enough, sometimes with ice forming on the indoor coil. A dirty outdoor unit — one surrounded by dust, leaves, or blocked airflow from nearby walls — can also cause this, since the outdoor coil needs clear airflow to release the heat it's pulling from inside. Less commonly, the issue is a faulty sensor or a compressor that's struggling. We always start with the simple checks first — filter, outdoor unit clearance, thermostat settings — before assuming anything more serious, because in our experience, most not-cooling complaints turn out to be something straightforward.

Nine times out of ten, this comes down to a blocked drain line. The indoor unit collects condensation as it cools the air, and that water is supposed to drain out through a small pipe, usually running along with the refrigerant piping to the outside. Over time, algae, dust, or debris can clog that line, and once it's blocked, water backs up and drips from the unit instead of draining away. This tends to happen more in units that haven't been serviced in a while, which is common in Hyderabad homes that run the AC for months without a break. Less often, leaking comes from a drain pan that's cracked or not sitting level, or from ice buildup on the coil melting faster than the drain can handle — which usually points back to low refrigerant or airflow problems. We don't recommend ignoring this even if it's just a few drops, because water dripping near electrical points or seeping into ceilings and walls can cause damage well beyond the AC itself.

Servicing your Daikin air conditioner once every 6 months is enough for most homes to keep it running efficiently. If you're running the AC daily through most of the year, or you're in a dusty area, or you have pets shedding fur that gets pulled into the filter, every 3 to 4 months is a better idea. Commercial spaces that run AC continuously through business hours often need quarterly servicing regardless, simply because of how many hours the unit clocks up. Regular servicing isn't just about cleaning — it's when a technician catches a slow refrigerant leak, a struggling capacitor, or a drain line starting to clog, before any of those turn into a breakdown in the middle of July. We often see customers wait until the AC is visibly struggling before calling anyone, and by then the fix usually costs more than it would have as routine maintenance. A well-maintained Daikin unit can comfortably run ten years or more; a neglected one starts showing problems within three or four.

Daikin's warranty covers manufacturing defects — things like a compressor failing due to a factory fault, or a PCB that stops working without any external cause. It does not cover damage from voltage fluctuations where a stabiliser was needed but not used, physical damage, or problems caused by skipping servicing altogether. This is where we see the most confusion. A refrigerant leak, for example, isn't automatically a warranty issue — if it's from a manufacturing fault in the coil, it's covered; if it happened because of physical damage during nearby renovation work, it isn't. Filters, remote batteries, and general cleaning are considered maintenance, not warranty items, the same way tyres aren't covered under a car's engine warranty. We always recommend keeping your installation and service records, because when a genuine warranty claim comes up, having proof of proper installation and regular servicing makes the whole process faster. Buying from an authorised dealer matters here too — warranty claims move a lot smoother when the paperwork traces back to a verified installation.

This really comes down to the age of the unit and what's actually broken. If your AC is under seven or eight years old and the repair is something contained — a capacitor, a PCB, a minor refrigerant leak — repairing almost always makes more sense than replacing. Once a unit crosses ten years, especially if it's a fixed-speed non-inverter model, the maths starts to shift. Older compressors draw noticeably more power than a modern inverter unit, so even a working old AC can be costing you more in electricity every month than a new one would cost to run. We usually tell customers to compare the repair estimate against roughly a year or two of the electricity difference between the old unit and a new 5-star inverter model — if the repair costs more than that gap, replacement often pays for itself faster than people expect. Compressor failure on an old unit is usually the deciding factor, since replacing just the compressor rarely makes sense once the rest of the unit is already old.

Commonly needed parts — capacitors, PCBs for popular models, remote controllers, standard fan motors — we usually have in stock or can get within a day, since we deal with these regularly across our three showrooms. Less common parts, especially for older models or specific VRV components, sometimes need to be ordered from Daikin's regional stock, which can take anywhere from two to five working days depending on availability. Being an authorised dealer matters here more than people realise — we're sourcing genuine Daikin parts through proper channels, not generic replacements that might fit but won't perform or last the same way. We've seen units repaired with non-genuine parts fail again within months, which ends up costing more than waiting a couple of extra days for the right part the first time. If a repair is urgent — no cooling during peak summer, for example — we'll always tell you honestly if a part needs ordering rather than fitting something temporary and hoping it holds.