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How to Raise a Daikin AC Service Request Online

A step-by-step guide to submitting a service request directly on Daikin's official website — from mobile verification through to request submission.

Bought your Daikin AC from Rathan Air Conditioners? You don't need this guide — just call or WhatsApp our service team directly on 98858 88073 from your registered mobile number.

Bought elsewhere — a retailer, e-commerce site, or another dealer? This guide walks you through raising a service request directly with Daikin. See our full Customer Support page for all official Daikin contact details.
1

Open the Daikin service request page

Go to daikinindia.com and click the Service Request link on the right side of the page.

Daikin India website homepage showing the Service Request link
2

Enter your mobile number

Enter your mobile number and click Send OTP. You'll receive an SMS with a one-time password on that number.

Daikin service request form asking for mobile number to send OTP
3

Verify the OTP

Enter the OTP you received and click Submit to validate it.

Daikin service request OTP verification screen
4

Select your product

Once your OTP is verified, a list of products registered to your mobile number will appear. Choose the correct unit and continue.

Daikin service request screen showing list of registered products to select from
5

Enter your service request details

Fill in the details of the issue you're facing and click Submit.

Daikin service request form for entering issue details
6

Confirm your product details

Enter any remaining product details requested and click Submit.

Daikin service request form for confirming product details
7

Request submitted

Your service request is now submitted directly to Daikin, who will follow up on your registered mobile number.

Daikin service request confirmation screen showing successful submission

Still have a question?

If you're not sure whether your unit was purchased from us, or you'd rather just talk it through, we're happy to help either way.